HR Operational Services
People’s Development
Nurturing talent through:
Talent Management
Attracting, developing, and retaining skilled individuals
Career Progression Development
Advance one's career towards desired professional goals purposefully
Appraisal & Evaluation
Processes which organisations use to assess and judge performance
Competence & Skill Training
Enhance employee performance, productivity, job satisfaction, and
overall organisational effectiveness
People’s Management
Establishing robust HR frameworks:
HR Policies & Employee Handbook
Documented guidelines, rules, procedures, and expectations
established by the Human Resources department
HR Procedures & Manuals
Step-by-step processes and protocols for handling various HR-related
activities
Compensation & Benefits
Monetary and non-monetary rewards which employees receive in
exchange for their work and contributions
Salary & Remuneration Benchmarking
Evaluating compensation practices against industry standards
Fostering a people-focused environment
Nurturing a workplace culture and practices that prioritise the well-
being, growth, and satisfaction of employees
HR Outsourcing
Streamlining operations with:
HR Advisory
specialised service or function within HR departments or external
consulting firms
On & Off Boarding
Integrating new employees into an organisation and managing the
departure of employees
HR Processing Operations
Managing administrative tasks and various HR-related transactions
and processes
Strategic HR Planning
Aligning HR strategy with overall business strategy to achieve long-
term goals and objectives
HR Administration
Managing day-to-day operations with efficiency and precision:
Employee Records Management
Systematic organisation, storage, and maintenance of all
personnel-related documents and information
Payroll Administration
Managing and overseeing the payment of salaries to employees
Benefits Administration
Managing and overseeing the employee benefits programmes
Attendance and Leave Management
Managing and tracking employees' attendance, working hours,
and leaves of absence
HR Reporting and Analytics
Analysing and evaluating HR management
Compliance and Legal Requirements
Adherence to laws, regulations, policies, and standards that
govern employment practices and workplace environment
Employee Relations
Management and cultivation of relationships between employers
and employees
HR Communications
Management and dissemination of HR policies, practices,
programmes, and initiatives
Training and Development Administration
Management and coordination of training and development
programmes
Onboarding and Offboarding Processes
Integrating new employees into an organisation and managing the
departure of employees
HR Technology and Systems
Use of digital tools, software applications, and information
systems to manage HR functions and processes
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